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Privacy Policy

Your privacy matters to Gogoldo.

This Privacy Policy explains how Gogoldo collects, uses, stores, and protects information when users access our website, mobile application, and related digital gold saving services.

Welcome to Gogoldo. By using Gogoldo, you agree to the practices described in this Privacy Policy. This policy applies to Gogoldo's website, mobile application, and related services.
Section 01

About Gogoldo

Gogoldo is a digital platform that helps jewellery shops manage:

Jewellery saving schemes
Chit fund scheme tracking
Digital gold services
Customer payment reminders
QR-based payments
Advertisement banners and notifications
Customer relationship management

Customers can use the Gogoldo app to enroll in schemes, make online payments, and interact with registered jewellery shops.

Section 02

Information We Collect

We may collect the following information from users and jewellery shop owners:

Personal Information

Full name
Mobile number
Email address
Address
Date of birth
Profile details

Financial & Transaction Information

Payment transaction details
Scheme payment history
Digital gold purchase records
UPI transaction references
Note: Gogoldo does not store complete debit or credit card information. Payments are processed securely through third-party payment gateway providers.

Device & Technical Information

Device type
Operating system
IP address
Browser type
App usage data
Login activity

Business Information for Shop Owners

Shop name
GST details, if applicable
Business address
Bank account details for settlements
Subscription details
Section 03

How We Use Your Information

We use collected information to:

Create and manage user accounts
Process scheme payments
Enable digital gold services
Send payment reminders and notifications
Improve app performance and user experience
Provide customer support
Prevent fraud and unauthorized access
Comply with legal obligations
Communicate updates, offers, and announcements
Section 04

Payment Processing

All payments are processed through secure third-party payment gateway providers. Gogoldo may use payment partners for:

UPI payments
Recurring payments
QR code transactions
Subscription billing

We do not directly store sensitive banking or card credentials on our servers.

Section 05

Data Sharing

We do not sell your personal information. However, we may share information with:

Registered jewellery shops connected to your account
Payment gateway providers
Technical service providers
Legal authorities when required by law
Fraud prevention and security partners

All third parties are expected to maintain appropriate confidentiality and security standards.

Section 06

Data Security

We implement reasonable security measures to protect user information, including:

Secure server infrastructure
Encrypted communication
Access control systems
Regular monitoring and maintenance
However, no online platform can guarantee 100% security.
Section 07

User Responsibilities

Users are responsible for:

Maintaining confidentiality of account credentials
Providing accurate information
Using the platform legally and responsibly

Gogoldo is not responsible for losses caused by unauthorized account access due to user negligence.

Section 08

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and performance
Personalize user experience
Remember login preferences

Users may disable cookies through browser settings, though some features may not function properly.

Section 09

Third-Party Services

Gogoldo may contain links or integrations with third-party services including:

Payment gateways
Analytics providers
SMS providers
Cloud hosting services

We are not responsible for the privacy practices of third-party services.

Section 10

Data Retention

We retain user information only as long as necessary for:

Business operations
Legal compliance
Financial record maintenance
Fraud prevention

Users may request account deletion subject to applicable legal and financial obligations.

Section 11

Children's Privacy

Gogoldo services are not intended for children under 18 years of age without parental or guardian supervision.

We do not knowingly collect personal data from minors without appropriate consent.

Section 12

Your Rights

Users may have the right to:

Access their data
Correct inaccurate information
Request deletion of personal information
Withdraw consent where applicable
Contact us regarding privacy concerns

Requests can be submitted through the contact details below or through our Account Deletion page.

Section 13

Changes to This Privacy Policy

Gogoldo may update this Privacy Policy from time to time.

Updated versions will be published on our website with the revised effective date. Continued use of the platform after changes means you accept the updated policy.

Section 14

Contact Us

For questions or concerns regarding this Privacy Policy, please contact Gogoldo: